LEGAL NOTICE AND DATA PROTECTION POLICY

DATA PROTECTION

Welcome to the Radio Ágora data protection policy!

At Radio Ágora we respect the privacy of our users and we are fully committed to the protection of their personal information and its correct use. This policy describes how we may collect and use personal information and the rights and options available to our visitors and users with respect to such information.

We strongly recommend that you read this policy and make sure that you understand and agree with it, before accessing or using any of our services. If you do not read, fully understand and agree to this Privacy Policy, you must immediately exit this website, application or service and avoid or suspend any use of any of our services.

WHAT KIND OF INFORMATION DO WE RECEIVE, COLLECT AND STORE?

We collect two types of information about our Visitors and Users:

1 Data that the user provides us

We may collect different user data or about it, depending on how you use the Services. Below are some examples to help the user better understand the data we collect.

By using the Services, including through a third-party platform, we collect the data that the user provides directly to us, which includes:

Communications and assistanceIf the user contacts us to request assistance or report a problem or concern (regardless of whether or not he has created an account), we will collect and store his contact information, messages and other information about the user, such as his name , email address, location, operating system, IP address and any other data that you provide or that we collect through automated means (which we discuss below). We use this data to respond to the user and investigate their doubt or concern, in accordance with this Privacy Policy.

2 Data we collect through automated means

When the user accesses the services of Radio Ágora, we collect some data through automated means, which includes:

System dataTechnical data on the user’s equipment or device, such as the IP address, the type of device, the type and version of the operating system, the unique identifier of the device, the browser, the browser language, the domain and other system data , and the types of platforms.
Usage dataUsage statistics on user interactions with the Services, such as time spent on the pages or the Service, pages visited, functions used, search queries, data on clicks, date and time, and others data related to the use of the Services.
Approximate geographic dataAn approximate geographic location, including information such as country, city and geographic coordinates, calculated based on the IP address.

The data indicated above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and data collection tools” section below. We store them and associate them with the user’s account.

HOW DO WE COLLECT THIS INFORMATION?

When you browse through our website we collect and record information about sessions and related information, either independently or with the help of third-party services through the use of “cookies” and other tracking technologies, as detailed a little later.

As part of the process, we collect personal information that you voluntarily provide, such as your name, email address or payment method. Your personal information will be used only for the specific reasons indicated above.

WHY DO WE COLLECT THIS INFORMATION?

We collect such personal and non-personal information for the following purposes:

  1. To provide and operate the Services
  2. To provide our Users with continuous customer support and technical support
  3. To be able to contact our visitors and users with general and personalized notices related to the service
  4. To create aggregated statistical data and other aggregated and / or deducted non-personal information, which we or our business partners may use to provide and improve our respective services
  5. To comply with applicable laws and regulations

WITH WHOM DO WE SHARE USER DATA?

We may share user data with third parties in the following circumstances or as described in this Privacy Policy:

  • With service providers, contractors and agents: We share user data with third-party companies that provide services on our behalf, such as payment processing, data analysis, marketing and advertising services (including reallocation advertising), email services and accommodation, and customer service and assistance. These service providers can access the user’s personal data and are required to use them only as directed to provide our requested service.
  • With analysis services: As part of our use of third-party analysis tools, such as Google Analytics, we share certain depersonalized data, as necessary.
  • To boost social media features: Social media features in the Services (such as the Facebook Share button) may allow the third-party social media provider to collect things, such as the user’s IP address and what page of the Services they are visiting, and set a cookie to activate the function. User interactions with these functions will be governed by the privacy policy of the third party company.
  • For security and legal compliance: We may disclose user data to third parties if (in our absolute discretion) we consider in good faith that the disclosure:
    • It is allowed or required by law;
    • It is requested as part of a judicial, governmental or legal investigation, order or process;
    • It is reasonably necessary as part of a subpoena, court order or other legally valid requirement;
    • It is reasonably necessary to enforce our Terms of Use, our Privacy Policy and other legal agreements;
    • It is necessary to detect, prevent or combat fraud, misuse, possible violations of the law (or rules or regulations) or technical or security problems; or
    • It is reasonably necessary, at our discretion, to protect against imminent damage to the rights, property or security of Radio Ágora, our users and employees, members of the public or our Services.
    • We may also disclose user information to our auditors and legal advisors to evaluate our obligations and disclosure rights under this Privacy Policy.

WHERE DO WE STORE THE PERSONAL INFORMATION OF OUR VISITORS?

Our website is hosted on servers of the RAIOLA NETWORKS provider whose data protection policy can be found here. Your data can be stored through data storage, databases and general applications of radioagora.org. This data is stored on secure servers behind a firewall.

HOW DO WE COMMUNICATE WITH WEB VISITORS?

We can contact you to answer any questions you may have through our contact form. For these purposes, we will contact you by email.

USE OF COOKIES

For some technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for the purposes of authenticating sessions and users, security, maintaining User preferences (for example, about the default language and settings), connection stability (for example, for load the media, use the features of e-Commerce, etc.), monitor the performance of our services and Marketing campaigns, and in general to offer and improve our services.

If you wish to delete or block cookies, consult the help and support area in your internet browser for instructions on how to locate the file or directory that stores cookies. Information on how to delete or control cookies is also available at www.aboutcookie.org (please note that this page is not owned by Radio Ágora, therefore we cannot ensure that it is correct, complete or available).

You should also keep in mind that deleting our cookies or deactivating cookies or future tracking technologies may prevent you from accessing certain areas or features of our Services, or may negatively affect your user experience.

For more information about the cookies we use and how to deactivate them you can consult our Cookies Policy.

DATA RETENTION

We may keep your Personal Information for as long as your user account is active or when necessary to offer you our Services.

We may continue to retain such Personal Information, even after deactivating your User Account and / or ceasing to use any of the Services, as reasonably necessary to comply with our legal obligations, resolve disputes about our Users, prevent fraud and abuse, enforce our agreements and / or protect our legitimate interests.

HOW CAN YOU REMOVE YOUR CONSENT?

All users can access their data and modify or unsubscribe by contacting us through any of the platform’s contact forms.

SECURITY

Radio Ágora has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer secure HTTPS access to all areas of our Services.

We also regularly monitor our systems for possible vulnerabilities and attacks, and we regularly look for new ways and Third Party Services to further improve the security of our Services and the protection of the privacy of our Visitors and Users. However, despite the measures and efforts made by Radio Ágora, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content that you upload, publish or share with Radio Ágora or any other person.

Therefore, we invite you to avoid providing us with any confidential information that you believe that your disclosure could cause substantial or irreparable damage.

In any case, we recommend that you do not publish any information (or use any publication system to publish the information) that you do not want to be made public in these areas.

If you upload any User Content to your User Account and provide it in any other way as part of the use of any Service, you do so at your own risk.

Again, we recommend that you do not upload or publish any information that you do not want to be publicly available.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, therefore, review it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make substantial changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if applicable, we use and / or disclose.

QUESTIONS AND CONTACT INFORMATION

If you have any questions, you are invited to contact us through any of the platform’s contact forms.

APPLICABLE LEGISLATION

In general, the relations between Radio Ágora with the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.

CONTENT AND USE

The User is informed, and accepts, that access to this website does not imply the beginning of a commercial relationship with Radio Ágora, who reserve the right to make without prior notice how many modifications they see appropriate in it, changing, eliminating or adding content and / or services provided via the web through it, as well as the way in which they appear.

INDUSTRIAL AND INTELLECTUAL PROPERTY

All the elements of this website (including texts, images, etc.) are owned by Radio Ágora or third parties that have given it permission for its use, as well as the logo, and any other protected content such as industrial property.

Unless expressly stated otherwise, any form of exploitation, reproduction, distribution, public communication or transformation is prohibited without the express written authorization of Radio Ágora or the provisions of the Conditions of Use for registered users.

DISCLAIMER

The information included in this site aims to publicize the services provided by Radio Ágora and promote access to knowledge of tax, labor and accounting regulations for the purpose of compliance. However, no responsibility is assumed in relation to the data (consisting of general information and not always complete and updated) included in this page or the consequences of its use.

In the case of including -for purely informative purposes- links to external pages, Radio Ágora communicates that in no case does it have control over them and therefore declines all responsibility for them.

On the other hand, it also does not guarantee the absence of problems in accessing the website or its contents, being exempted for any type of responsibility for the possible damages that could be caused.

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